The Company is engaged in the provision of the following services (“Services”) to the User through its Platform:  

Pick-up and delivery of medication, medical equipment, etc. from the chosen pharmacy to the user (“Pharmacy Services”) 

Collection of User’s sample of blood or urine and delivery to the chosen laboratory for testing (“Lab Services”)

Provision of simple medical procedures including but not limited to administering injection(s), conducting simple medical investigations on the User, checking of blood pressure and blood sugar of the User and/or any other medical care/services required by the User (“Nursing Services”)

Facilitating the fixing of an appointment for the User with any chosen diagnostic centre for the rendering of the chosen diagnostic testing services (“Diagnostic Services”)

Facilitating the fixing of an appointment for the personnel of the chosen diagnostic centre for the rendering of the chosen diagnostic services at the premises of the User (“Remote Diagnostic Services”)

MyMeddy enables delivery of such Orders or completion of Tasks at select localities of serviceable cities across India ("Delivery Services") by connecting third party service providers i.e. pick-up and delivery partners (“PDP”) who will be responsible for providing the pick-up and delivery services and completing Tasks initiated by the users of the Platform (Buyers or Merchants). The Platform Services and Delivery Services are collectively referred to as "Services". For both Platform Services and Delivery Services, MyMeddy is merely acting as an intermediary between the Merchants and Buyers and/or PDPs and Buyers/Merchants.

PDPs are individual entrepreneurs engaged with MyMeddy on a voluntary, non-exclusive and principal to principal basis to provide aforementioned services for service fee. PDPs are independent contractors and are free to determine their timings of work.  MyMeddy does not exercise control on the PDPs and the relationship between the PDPs and MyMeddy is not that of an agent and principal or employee and employer. 

For the pickup and delivery services and completing the Tasks, PDPs may charge the users of the Platform (Buyers or Merchants), a service fee (inclusive of applicable taxes whenever not expressly mentioned) determined on the basis of various factors including but not limited to distance covered, time taken, demand for delivery services/Tasks, real time analysis of traffic and weather conditions, seasonal peaks or such other parameters as may be determined from time to time.